The Company is a high-technology organization that provides a combination of sales and maintenance of SPECIALISED computer hardware and software development, identification solution, training, facilities management to wide range of customers. The company was incorporated in 1996 and has been managed by computer professionals. Our experienced multi-disciplinary staff is supported by a fully equipped workshop, an extensive technical library with in-house local training facilities.

Officetron IT works with organisations large or small to maximize the value of their information technology resources.

Our highly experienced, motivated and dynamic team of Information Technology professionals are uniquely qualified to collaborate with organisations to develop solutions that are right for their business today and in the future.

Officetron has recognised the gap between the solutions often offered in the market place and the actual requirements of the customers, and has therefore specialised on the delivery of solutions and services, that add value to the operations of our customers. To achieve the above, we have invested heavily on knowledge and processes. In officetron, we must sit down with the customer, to understand the requirements, carry out proper scoping before configuring a solution.

Our implementation is based on world class methodology in which the customer dictates the pace. We have in-house developed and well-tested project Management methodology in which our solution test experts subject the solution to ISO standards before acceptance.

Our Support strategy has well documented procedure for both local and remote escalation procedures. Each customer call is identified with a number and managed accordingly. Our word is our bond, as we are able to deliver to the second as promised.

Our people are well trained and highly motivated to serve the customer well. Each customer engineer is equipped with laptop and remote access facility to troubleshoot customer system problems remotely. Each customer engineer is also equipped with mobile phone so that you can reach them anytime anywhere they are. Our system and solutions must undergo all the necessary Quality assurance (QA) and must posses RAS – Reliability, Availability & Serviceability.